Pavan Maruthi

Pavan Maruthi

SAP Consultant & Aspiring Data Analyst

πŸ“ Maisons-Laffitte, France

πŸ“ž +33 7 59 51 18 38

πŸ“§ m.paonee@gmail.com

LinkedIn | GitHub

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About Me

Passionate and proactive IT professional skilled in bridging business and technical needs. Experienced in client support, process improvement, and data-driven decision-making using SQL, Power BI, and SAP. Currently deepening expertise in Data Analysis and Cloud technologies to support innovation and service quality.

Work Experience

Senior Customer Service Associate

Sutherland (Amazon Voice NA)

πŸ“ Hyderabad, India | πŸ—“ Feb 2023 – Dec 2024

  • Achieved 95%+ efficiency in request analysis and issue resolution
  • Optimized refund and return processes using CRM tools
  • Ensured SLA compliance and enhanced operational collaboration

Logistics & Supply Chain Coordinator

Waysia (ex Alorsfaim)

πŸ“ Paris, France | πŸ—“ 2022 – 2023

  • Managed procurement and supplier relationships
  • Used data analytics for inventory optimization
  • Improved reporting and compliance with quality standards

Supply Chain & Supplier Analysis Intern

Himalaya Wellness Company

πŸ“ Bangalore, India | πŸ—“ 2019

  • Analyzed 50+ supplier KPIs using data-driven methods
  • Developed efficiency improvement recommendations

Education

POEC Data Analyste

Docaposte Institute

2025 | Paris, France

Master's in International Business Management

UniversitΓ© Catholique de l'Ouest

2018–2019 | Angers, France

Bachelor of Commerce

Arunachal University of Studies

2013–2016 | Bangalore, India

Skills

Technical Skills

SQL Python Power BI Tableau SAP S/4HANA (MM & WM) Office 365 Azure Cloud Jira Oracle ERP/CRM Coupa

Professional Skills

Process Improvement Incident Resolution SLA Management Data Reporting Agile/Scrum Cross-functional Collaboration

Languages

English (C1) French (B2) Kannada (Native) Hindi (Native)

Certifications

Microsoft Azure Fundamentals

2025

SAP S/4HANA Essentials

2025

Power BI Fundamentals

2024

Agile Foundations

2025

Projects

Customer Analytics Dashboard (Power BI)

Data visualization dashboard analyzing service KPIs and performance trends.

View Project β†’

Inventory Optimization Tool (Python + SQL)

Predictive model improving stock rotation efficiency.

View Project β†’

SAP Workflow Enhancement

Process automation for material management using SAP S/4HANA.

View Project β†’

Contact Me

πŸ“§ m.paonee@gmail.com

πŸ“ž +33 7 59 51 18 38

🌍 Maisons-Laffitte, France

πŸ“„ Download CV